Support
Need a hand with one of our apps? We're happy to help.
Support for every app in the KJL Apps portfolio — including DoggiesDo and accident365 — is handled by one small team through a single inbox. Whether you've found a bug, have a question about your account, or want to suggest a feature, drop us an email and a real person will get back to you.
We aim to reply within two working days.
Which app do you need help with?
Pick an app to start an email with the subject already filled in.
To help us help you, please include
- The app you're using (and whether it's the website, iPhone or Android version)
- Your device and browser, e.g. "iPhone 15, Safari" or "Windows, Chrome"
- What you were trying to do, and what happened instead
- Screenshots or a short screen recording, if you can
- The email address on your account, if the question is about your account
We can also help with
- Account and data requests — accessing, exporting or deleting your data
- Privacy questions — how your information is stored and used
- Feedback and ideas — we read every suggestion